Privacy Policy

Effective Date: 09/16/2025
Last Updated: 01/14/2026

1. Overview

Nexus Education, Inc. (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of our clients, students, families, website visitors, and all individuals who interact with our services. This Privacy Policy explains in detail what information we collect, how we use it, how we protect it, and your rights regarding your data.

2. Categories of Information We Collect

We collect personal and non-personal information, including:

• Contact information (name, address, email, phone)
• Student data (name, age, grade, school)
• Billing/payment info (billing address, card details, history)
• Communication records and account credentials
• Technical data (IP address, browser, device info)
• Cookies and usage analytics

3. How We Collect Information

We collect information directly from you (forms, registrations, communications), automatically (cookies, usage tracking), and from third parties (payment processors, marketing partners).

4. Purposes for Processing and Use of Data

We use your information to deliver services, process payments, communicate with you, provide customer support, conduct analytics, send marketing (with consent), comply with law, prevent fraud, and secure our systems.

5. Legal Basis for Processing

If applicable under GDPR/UK GDPR, we rely on consent, contractual necessity, legal obligations, and legitimate interests as our legal bases for processing data.

6. Sharing and Disclosure of Information

We do not sell personal information. We may share data with service providers, advisors, in corporate transactions, to comply with law, or with your consent.

7. Data Retention

We retain personal data only as long as necessary to provide services, meet legal obligations, and resolve disputes. When no longer needed, data is securely deleted or anonymized.

8. Security of Your Information

We implement administrative, technical, and physical safeguards (encryption, access controls, audits, employee training). No method is 100% secure, but we strive to protect your data.

9. Data Breach Response

In the event of a breach, we will investigate, contain, notify affected individuals as required, cooperate with authorities, and mitigate harm.

10. Cookies and Tracking Technologies

We use cookies to remember preferences, measure performance, and analyze usage. You can disable cookies in your browser settings.

11. International Data Transfers

If you are outside the United States, your data may be transferred to and processed in the U.S., where protections may differ. By using our services, you consent to this transfer.

12. Your Privacy Rights

You may have rights to access, correct, delete, or restrict processing of your data; withdraw consent; and opt out of marketing. To exercise rights, email info@nexus-stem.org.

13. Children’s and Student Privacy

We do not knowingly collect data from children under 13 without parental consent. Parents control student data submission. We comply with FERPA regarding educational records.

14. Marketing and Communications

We send administrative notices as needed and marketing communications only with consent. You may opt out of marketing anytime.

15. SMS Terms & Conditions

15.1 Information Collection:

We collect information through various channels, including website forms, service agreements, email correspondence, and other communications related to our programs and services.

15.2 What personal information we collect

The personal information we may collect includes, but is not limited to, names, email addresses, phone numbers, and IP addresses.

15.3 How we use your personal information

We use the personal information you provide solely for educational and administrative purposes, including discussing trial sessions, scheduling classes, communicating homework and lesson-related information, and providing updates related to our programs and services.

15.4 Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except as required by law, to comply with legal obligations, or with your explicit consent. We may share information with trusted service providers only as necessary to operate our services (such as email or communication platforms), and solely for those purposes.

15.5 Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will NOT be shared with any third party and affiliates for marketing purposes.

See SMS Terms & Conditions for detail.

16. Legal Disclaimer

This Privacy Policy is for informational purposes and does not constitute legal advice. Consult legal counsel to ensure compliance with applicable privacy laws (GDPR, CCPA, FERPA, etc.).

SMS / Text Messaging Terms & Conditions

Effective Date: 01/26/2026

By providing your mobile number and opting in to receive text messages from Nexus Education, Inc. d/b/a Nexus STEM Workshop (“Nexus,” “we,” “us”), you consent to receive SMS/text messages related to our educational programs and services. Consent to receive text messages is not a condition of purchase or enrollment.

1. SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of Messages You May Receive

If you have consented to receive text messages from us, depending on your relationship with us (enrolled family vs. prospective customer), text messages may include:

a. Class and scheduling communications (e.g., confirmations, reminders, rescheduling notices, cancellations).
Example: “Nexus STEM Workshop: Your trial physics session is scheduled for Saturday at 3:00 PM. Please reply YES to confirm or contact us if you need to reschedule. Reply STOP to opt out of SMS messaging.”

b. Lesson and homework information (e.g., practice problem notifications, homework reminders, materials sent to your email).
Example: “Nexus STEM Workshop: Homework for this week is due by Friday evening. Please review problems 1–5 from today’s session. We’ll discuss common questions at the start of the next class. Reply STOP to opt out of SMS messaging.”

c. Service inquiries and customer support for prospective or current families (e.g., questions about services, pricing, location, class hours).
Example: “Nexus STEM Workshop: Thank you for your interest in our STEM programs. We received your inquiry and will contact you shortly to discuss scheduling and course details. Reply STOP to opt out of SMS messaging.”

d. Program updates (only where permitted and/or based on your consent).
Example: “Nexus STEM Workshop: New workshop sessions in physics and scientific computing will begin next month. If you’re interested in learning more, reply YES or contact us at info@nexus-stem.org. Reply STOP to opt out of SMS messaging.”

3. Messaging Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 20 SMS messages per week from us.

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt-in to receive SMS messages from Nexus Education in the following ways:

• By texting us for the first time
• By submitting an online form
• By filling out a paper form

6. Opt-Out

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list. Email us at support@nexus-stem.org. After opting out, you may receive one final confirmation message.

7. Help / Support

If you are experiencing any issues, reply with the keyword HELP. Or Email us at support@nexus-stem.org, call at (833) 763-9877, or visit our website at https://www.nexus-stem.org

8. Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting “STOP”.
• For assistance, text “HELP” or visit our Privacy Policy page.
• Message frequency may vary

9. Privacy Policy

We respect your privacy. Please review our Privacy Policy at: https://www.nexus-stem.org/privacy-policy

Legal Disclaimer

Nexus Education, Inc. d/b/a Nexus STEM Workshop (“Nexus STEM Workshop,” “the Company,” “we,” “our,” or “us”) provides this website and its contents for general informational and educational purposes only. By accessing, browsing, or using this website, you acknowledge and agree to the terms of this Disclaimer in full. If you do not agree, you are not authorized to access or use this website.

No Warranties

All materials, information, and resources made available on this website are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including but not limited to warranties of accuracy, completeness, reliability, merchantability, non-infringement, or fitness for a particular purpose. We expressly disclaim any liability for errors or omissions in the content of this website.

Educational Purposes Only

The Company provides tutoring, enrichment, and educational programming. Participation in any program, course, or workshop does not constitute a guarantee of specific outcomes, such as admission to any educational institution, success in academic competitions, or improvement of grades or test scores. Individual results will vary depending on a wide range of factors outside the Company’s control.

Limitation of Liability

To the maximum extent permitted by applicable law, the Company, its officers, directors, employees, contractors, and affiliates shall not be liable for any direct, indirect, incidental, consequential, exemplary, or punitive damages, including but not limited to loss of data, profits, or opportunities, arising from or related to the use of this website, the reliance upon its content, or participation in Company programs.

Third-Party Content and Links

This website may contain links to third-party websites or resources. Such links are provided solely as a convenience. The Company does not endorse, sponsor, or assume any responsibility for the accuracy, availability, or content of external websites or resources. You access and use such third-party content at your own risk.

No Professional Advice

Nothing on this website shall be construed as professional, legal, financial, medical, or other regulated advice. For such matters, you should seek guidance from a qualified professional in the relevant field.

Governing Law and Jurisdiction

This Disclaimer, together with the Terms of Service and Privacy Policy, shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of laws principles. Any disputes arising under or in connection with this Disclaimer shall be subject to the exclusive jurisdiction of the state and federal courts located in DuPage County, Illinois.

Reservation of Rights

The Company reserves the right to amend, update, or modify this Disclaimer at any time without prior notice. Continued use of this website constitutes acceptance of such modifications.